Privacy Policy

Data Controller

Artlance LLC is the data controller responsible for your personal information collected and processed through the Artlance platform.

Information We Collect

We collect information you provide directly, including your name, email address, and professional information when you create an account. For commissioners, we also collect organization details and billing information.

How We Use Information

We use your information to provide and improve our services, process payments, communicate with you about commissions, and maintain the security of our platform.

Information Sharing

We do not sell your personal information. We share information only as necessary to provide our services, such as with payment processors, or as required by law.

Writer identities are shared with commissioners only after a commission is claimed. All communication during the commission process is mediated through Artlance LLC to protect editorial independence.

Payment Information

Payment information is processed securely through Stripe. We do not store complete credit card numbers on our servers. Please review Stripe's privacy policy for information about how they handle payment data.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights

You may access, update, or delete your account information at any time through your account settings. If you wish to delete your account entirely, please contact us.

Cookies

We use cookies to maintain your session and remember your preferences. We do not use third-party advertising cookies.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.

Contact Us

If you have questions about this privacy policy, please contact us at editorial@artlance.co.